Online Privacy Practices
Your right to privacy is important to Optimum Financial Group Ltd
Optimum Financial Group Ltd is keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the Internet and other products and services that Optimum Financial Group Ltd may be able to market to you.
Optimum Financial Group Ltd ensures compliance with all protection that Data Protection Act 1998 ('the Act') affords to you. Further information on the Act is on the Internet at www.dataprotection.gov.uk
Information you provide to us
The following applies to any information you provide to us, for example during any registration or quotation process.
You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our Website by us, our partners, successors (including the purchaser of the whole or part of our business), associates, sub-contractors or other third parties (together our 'Partner Companies').
If you obtain or choose to enquire about a mortgage product or if you enter into a mortgage agreement then we may collect information about your buying behaviour and if you send us personal correspondence such as e-mails or letters then we may collect this information into a file specific to you, known as 'the Purposes'.
You must ensure that the personal information you provide is accurate and complete and that all details (where applicable) contain your correct name, address and other requested details.
Subscription
You may 'unsubscribe' at any time by sending us an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Optimum Financial Group Ltd may use your personal data for future e-mail mailings, support, notification of new mortgage or mortgage related products, general correspondence regarding the mortgage products and correspondence, which may relate to you. If you would rather not receive future marketing e-mails from us please inform us by e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . The information you provide will be kept confidential and will be used only to support your customer relationship with Optimum Financial Group Ltd.
Optimum Financial Group Ltd does not disclose or sell your information outside its corporate group except if it sells the whole or part of its business. Optimum Financial Group Ltd has no desire to infringe your privacy while using this Website and we will never provide your personal information to anyone else except if we sell our business in whole or in part.
Security
You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our Website. You may not share these with or transfer them to any third parties. You must notify Optimum Financial Group Ltd immediately of any unauthorised use of them or any other breach of security regarding our Website that comes to your attention.
Cookies
Optimum Financial Group Ltd does not use cookies (defined below) for collecting user information from the Website and it will not collect any information about you except that required for system administration of the Web server and otherwise as described above.
Defined as: 'a message given to a web browser by a web server'.
The browser in a text file called cookie.txt then stores the message.
Each time the browser requests a page from the server, this message is sent back.
A cookie's main objective is to identify users and personalise their visit by customising web pages for them, eg: welcoming them by name next time they visit the same site.
A Website using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.
Further Information on Data Protection and Personal Privacy
For further information from us on data protection and privacy contact:
Optimum Financial Group Ltd, 8 Melbourne Business Court, Millennium Way, Pride Park, Derby, DE24 8LZ
TEL 0800 197 42 67, FAX 0870 770 88 33
Information on the Data Protection Act 1998 is also available on the Information Commissioner's website at www.dataprotection.gov.uk
Use of this Site is subject to our Terms and Conditions